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I am not inadequate!

If you yell the post title à la Joseph Merrick you’ll get the joke. But we’re not here to talk about rare bone diseases, we’re here to marvel at the gifts that keep coming my way.  I’m often asked how it is that people send me stuff. Ok, the question is usually more like "how come someone like you, who is such a prick, keeps getting neat stuff sent to them, specially when everyone knows you’re such a prick?"

The truth is, the reasons vary. But as an example, I’ll tell you how this particular gift came about. Gawilli and Willi are both very keen supporters of live music and are therefore supporters of struggling musicians (bless them). Gawilli often writes about performances they have attended, and just as often provides either audio or video clips of the artists she is talking about.

On this particular occasion she was talking about Tim Krekel and included video clip of him and said that if we liked it then we should try two other songs for which she provided links, something about him really struck a chord with me, so I went to Youtube and played a few of his clips. I particularly like this one, although it’s not strictly indicative of his style…

After I had wasted enough time on Youtube (I had my own mini Tim Krekel concert), I went back to Gawilli’s blog and told her that I thought he was really something. A few days later I got an email from her, and this is where things take a turn (normally I don’t know that things are going to be sent to me). She told me that since I liked him so much she would cut me a CD of his and send it to me. I should mention that this is not the first time that we’ve had discussions about music (something that will become very important later in this post). So after what seemed no time at all I received this…

If you’re any good with maths, you have probably realised by now that there is more than one CD here. In fact there are five, two Tim Krekel CDs taken from four different albums, and three compilations containing another fifty eight artists! Yep I said 58.  At first I was thrilled at not only the gift itself, but the effort that went into making it, but then  as it became patently obvious that she went out of her way to highlight the inadequacies of musical knowledgeI I was pissed off (hence the post title). For you see, of the 58 artists she had included, I had heard of roughly six! (ok, exactly six) No wait, what I meant to say was that I already had all of these songs myself and Gawilli was simply making backup copies for me…yeah that’s right, backup copies.

Remember when I said that we’d had prior musical discussions, and that it would be important later, well later is now. Knowing roughly my musical tastes from those discussions and from the odd music clip I had posted, she managed to put together 92 songs, none of which failed to impress. Now that’s impressive!

Thanks Very, Very, Very Much Gawilli (and yes I do know her real name, but she doesn’t use it in the blogworld so neither will I), your kindness is hugely appreciated.


The diferrence between TypePad and Booger.

We are all well aware of the spam fiasco that happened here over past couple of days, I’ll repeat that last bit "over the past couple of days". Bearing in mind that I’ve been listening to people complain about Booger® for a year and a half (and personally, I’m at the point where commenting on Booger® blogs is almost more trouble than it’s worth), I guess two days of stuff ups on an otherwise unblemished service record from TypePad isn’t all that bad.

But here’s where they really shine. Not only did they listen to their customers, and not only did they treat it as a priority, they took their customers’ advice and backed out the change. When was the last time that you saw Booger® overcome it’s arrogance and do that? But that’s not where it ends, here’s something else you’ll never, ever see Booger® do.

The following is from the "Everything TypePad" blog, which keeps customers up to date on product development (as opposed to the ‘Six Apart Status‘ page that constantly informs users as to the availability of Six Apart products. What? Booger® doesn’t have one of those? What a shame).

December 20, 2007

Spam update: We messed up, but we’re back on track

We’re sorry. We messed up, the anti spam system got way too aggressive, and we were trying to dial it back in small increments instead of what we eventually did, which was flipping all the way back to a setting that we know works for most people.

The truth is, making a system that learns from spam over time is
tricky. we’ve been seeing a lot of success overall, but that doesn’t make up for the fact that the overzealous spam filter has been interrupting your conversations over the last day or two. Put simply: We’re sorry, and we think we’ve got it fixed now.

Just as importantly, we’re putting in place some processes to make
sure that if the anti-spam system tries to get too aggressive again, we can dial it back more quickly. Please do let us know how we’re doing, and get in touch using the help ticket system if you need any

Sincerely –
The TypePad Team

I appreciate that Booger® is free, but as they say "you get what you pay for".

I’ll show you what was in Gawilli’s box later today.